Privacy Policy

The Privacy Policy exists to inform users about their data rights and how the platform handles personal information. This policy explains how we collect, use, store, and protect your data.

Purpose of the Privacy Policy

The purpose of this Privacy Policy is to clearly state our commitment to protecting user privacy and explaining how we handle personal information. We believe in transparency and want you to understand how your data is used.

Scope of Application

This Privacy Policy applies to all users of Gransino Casino, including those who use our website, mobile app, or other services. By using our platform, you agree to the practices described in this policy. If you don't agree with any part of this policy, please do not use our services.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. We will use your data as explained below, and we may update this policy from time to time.

Data We Collect

We collect the following types of data:

• Personal Information: name, email, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device info, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

A cookie is a small text file stored on your device when you visit our website. We use cookies to:

• Enhance user experience (essential)
• Analyze usage patterns (analytics)
• Display targeted advertising (marketing)

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

We process user data based on the following grounds:

• Contractual Necessity: required for account creation and management
• Legal Obligations: to comply with regulations and laws
• Legitimate Interests: improving the site, personalizing experience, and preventing fraud
• User Consent: for marketing and promotional purposes

Data Sharing and Disclosure

Your personal data may be shared with third parties, such as payment processors or gaming providers. We do not sell your personal information, but we may disclose it where required by law.

Data Storage and Retention

We store your data securely on our servers for a reasonable period, considering factors like contractual necessity and regulatory requirements. We will delete your data when no longer needed.

Security Measures

To protect your data, we use:

• SSL encryption to secure data transmission
• Access controls and authentication processes to prevent unauthorized access
• Maintenance of up-to-date security software and monitoring for potential threats

Your Rights

As a user, you have the following rights:

• Access: request a copy of your data
• Update or Delete: correct or remove your data
• Withdraw Consent: stop processing personal data for marketing purposes
• Object to Processing: object to processing your data for legitimate interests

International Data Transfers

We may transfer personal data outside the user's country or EEA in accordance with applicable laws. In some cases, we use Standard Contractual Clauses (SCCs) to protect user data in such cases.

Third-Party Services

Our Platform links to external services that have their own privacy policies. Please note that Gransino Casino is not responsible for the content or practices of these third-party services.

Policy Updates

We may update this Privacy Policy from time to time. We will notify users of changes and require continued use as acceptance of the updated policy.